FAQ

Frequently Asked Questions

We offer reasonable prices for all our transportation services. Please contact us for pricing and to receive a quote for your transportation needs.

You can book a ride with us by calling our customer service team, booking through our website or mobile app, or emailing us. We recommend making reservations at least 24 hours in advance to ensure availability.

Yes, our drivers are highly trained, professional, and knowledgeable of the Portland area. They are committed to providing the best possible transportation experience for our customers.

All of our vehicles are constantly inspected and maintained to meet industry standards. Our vehicles are clean, spacious, and reliable to ensure a comfortable and stress-free ride.

Loyal Shuttle of Portland offers private transportation services to/from Portland International Airport (PDX) as well as non-airport private transportation as requested by our customers.

We follow all COVID-19 guidelines. All the vehicles are sanitized before and after each ride. The chauffeurs wear mask and we get regular temperature check ups to ensure your safety. 

Yes, you can do that.
Please make sure you provide us the passengers full name, cell number and email address so we can provide the status updates to the passanger.

Yes, all vehicles that are providing transportation service to our clients are insured in compliance with the State of California PUC requirements.